• Effective Date: March 1, 2025
• Last Updated: March 1, 2025

1. Introduction

Welcome to Twine! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.twinetogether.com and use our services.

By using Twine, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website and services.

2. Information We Collect

Twine collects the following types of information:

A. Personal Information You Provide

When you interact with Twine, you may voluntarily provide:

• Contact Information: Name, email address, phone number, mailing address.
• Account Details: Username, password, profile information.
• Payment Information: Billing details for membership fees and event registrations. (Note: We do not store payment details; transactions are processed through third-party payment providers.)
• Event Participation Data: RSVPs, feedback, and preferences related to events.

B. Information We Collect Automatically

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the website, referral sources.
• Cookies & Tracking Technologies: To enhance your browsing experience.

C. Information from Third Parties

We may receive information from:

• Social media platforms (if you connect your account).
• Event partners or sponsors when you register for co-hosted events.

3. How We Use Your Information

We use your information to:

• ✅ Provide and improve Twine services.
• ✅ Process memberships, event registrations, and payments.
• ✅ Personalize user experiences and recommend relevant events.
• ✅ Send newsletters, promotions, and event updates. (You can opt out at any time.)
• ✅ Detect and prevent fraud, security threats, or misuse.
• ✅ Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share data with:

Service Providers: Payment processors, email platforms, event management tools.

• Event Partners & Sponsors: When you register for an event they co-host.
• Legal & Compliance Authorities: If required by law or to protect our rights.

5. Your California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• ✅ Know: Request details about the personal data we collect and how it’s used.
• ✅ Delete: Request that we delete your personal information (subject to legal exceptions).
• ✅ Opt-Out: Prevent the sale or sharing of your personal information. (Note: Twine does not sell data.)
• ✅ Non-Discrimination: We will not deny services or charge different prices for exercising privacy rights.

To exercise your rights, contact us at:

• 📧 https://twinetogether.com/contact/
• 📞 858-775-9005
• ✉️ 2650 Camino Del Rio North, Suite 100, San Diego, CA 92108

6. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you are entitled to additional rights under the General Data Protection Regulation (GDPR):

• ✅ Access: Request a copy of your personal data.
• ✅ Correction: Request to correct inaccurate or incomplete information.
• ✅ Deletion (Right to Be Forgotten): Request deletion of your personal data, subject to legal requirements.
• ✅ Objection: Object to our use of your personal data for direct marketing.
• ✅ Restriction: Request to limit the way we use your personal data.
• ✅ Portability: Request to receive your personal data in a structured, commonly used format.

Legal Basis for Processing Data:

We process your data based on:

• Your consent (e.g., for email subscriptions).
• The necessity of fulfilling a contract (e.g., event registrations).
• Legitimate business interests (e.g., improving services).
• Legal obligations (e.g., tax and fraud prevention)

To exercise your GDPR rights, contact us at: [Insert Contact Email]

7. Data Security & Retention

Twine takes security seriously. We implement industry-standard measures to protect your information. However, no system is 100% secure. We retain personal data only as long as necessary for business and legal purposes. If you wish to delete your data, please contact us.

8. Cookies & Tracking Technologies

Twine uses cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences in your browser settings.

9. Third-Party Links

Our website may include links to third-party sites (e.g., event partners, social media). We are not responsible for their privacy practices. Please review their policies separately.

10. Sponsorship & Partner Disclosures

Twine collaborates with event partners, sponsors, and advertisers to bring value to our community. Some events, promotions, and content may be sponsored or co-hosted by third parties. We may receive compensation or other benefits from these collaborations. However, all sponsored content will be clearly labeled, and Twine remains committed to authenticity and transparency in our community offerings.

If you have any questions about our sponsorship relationships, contact us at:

📧 https://twinetogether.com/contact/

11. Children’s Privacy

Twine is intended for users 18 years and older. We do not knowingly collect data from children. If we learn of unauthorized collection, we will delete the information promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of Twine signifies acceptance of these updates.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, reach out to us:

📧 Email: https://twinetogether.com/contact/

📍 Address: 2650 Camino Del Rio North, 1st Floor, San Diego, CA 92108